Common Questions

A group of common questions, important to all customers:

  1. What is jeeltech?
  2. How to do jeeltech?
  3. How to contact or communication with jeeltech?
  4. Is shopping in jeeltech secured?
  5. How can I pay in jeeltech?
  6. Who is responsible of shipment in jeeltech?
  7. How can I find or read the order details?
  8. How does it take for shipment process in jeeltech?
  9. How can I retrieve my order and the paid amount?
 

1. What is jeeltech:
Jeeltech is an electronic store through which we focus on selling the products from internet packages, communication slides “SIM”, recharging as well as the smart phones and its accessories, then shipping products to your after completing purchasing process so as to be delivered to you as soon as possible.

2. How to do jeeltech?
Starting from customer registration, you can select the available products or dispatch any of the available mobile package as well as obtaining SIMs from three telecom operators in Saudi Arabia.

3. How to contact or communication with jeeltech?
Visit the page of “Contact us” or customer service page for more help and you can directly contact customer service on toll free No. ….

4. Is shopping in jeeltech secured?
Secured Shopping in jeeltech has the priority with us, jeeltech follows high standards and measurements to assure as maximum possible security for protection of customer’s information and to conduct purchasing processes more confidently.

5. How can I pay in jeeltech?
In jeeltech, we are currently using payment through electronic payment methods via credit cards, Sadad/ payment service and in future there will be payment service at receiving on some products where we arrange for our order after that and send it to you.

6. Who is responsible of shipment in jeeltech?
If you are at any city within the Kingdom of Saudi Arabia jeeltech store is contracted with several specialized companies to be responsible of shipment and delivery.

7. How can I find or read the order details?
Through customer account in jeeltech store you can read your account information, orders details and its status as well as to follow up the shipment of your order.

8. How does it take for shipment process in jeeltech?
Shipment takes 2-4 business days, i.e. it is not including holidays.

9. How can I retrieve my order and the paid amount?
The policy of retrieving the orders in jeeltech includes many of different cases, follow the link to know more.